00382nam a2200109Ia 450000500170000000800410001703500080005810000350006624500980010126000280019965000450022720251022063817.0251022s9999||||xx |||||||||||||| ||und||  a594  aJohn Hoover, Roger DiSilvestro 4aThe Art of Constructive Confrontation - How to Achieve More Accountability with less Conflict  bJohn Wiley & Sonsc2006  aC-01:Personality Development Soft Skills