00522nam a2200145Ia 450000500170000000800410001703500090005810000320006724500660009926000220016565000450018794200070023299900150023995201220025420251022063910.0251022s9999||||xx |||||||||||||| ||und||  a2583  aPatterson, Grenny, McMillan 0aCrucial Conversations: Tools For Talking When Stakes Are High  bMcGraw Hillc2012  aC-18:Negotiation Trade Import and Export  cBK  c6069d6069  001040708On shelfaVCLbVCLd2015-10-23eAmazong347.00l0pPBK002658r2025-10-22 06:39:10v347.00w2025-10-22yBK